Celebrating a week of being reunited with my loved ones after my dream trip turned from the most amazing experience ever to being at risk of getting stranded alone amid global pandemic.
I wanted to write about my experience as soon as I landed but 35 hours of flights and transits in 3 countries left me physically and mentally drained for days.
Dawn of an Intense Day
I recall waking up at 7 am on Monday March 16, 2020 California time, with a flood of messages from our family chat. It was 10:00 pm in Malaysia. My in-laws were asking about my flight details; when was I scheduled to land in Kuala Lumpur (KL)? The Malaysian government has just issued a Movement Control Order (MCO) effective on the 18th of March until the 31st, and foreigners are not allowed to enter the country. I replied “On the 19th, Thursday morning”.
F*%k how will I get back home?
My drowsiness was replaced with anxiety and panic almost instantly. So many questions started running through my mind. What should I do? Where do I start? Should I reschedule my flights? Should I stay in the US until all of this is over? But who knows when this will all be over?
I stopped myself for a moment and started breathing more consciously. Calm down woman, think! I have 24 hours before my 1st flight, and about 36 hours before Malaysia implements its MCO. Now, what are my options?:
- Fly as planned. Tricky, I might get stranded in Los Angeles or Qatar, or denied entry in Malaysia. Flights may get cancelled as the global situation is escalating so quickly by the hour. If this happens, what will I do?
- Rebook my flights at an earlier time. Expensive, tricky – I have 3 flights in 1 day. Moving 1 means moving the other 2.
- Wait it out and rebook my flights at a later date until the MCO has been lifted. Safest option. But who the hell knows if things are going to get better or escalate even further?
I started thinking about my life lines:
- Family in Malaysia
- Employer
- Family in California
- Friends in California
- Qatar Airways
- Foreign Spouses of Malaysians Support Group
Time check 9:00 am California time / 12:00 am KL
Time for Some Action
After laying out my options and life lines I dialled Qatar Airways’ customer support hotline and waited for 2 hours. Yes, I was that desperate. As I was waiting on the line I reached out to a Malaysian friend who is living in California to help me find out more clarity about the MCO. My $1M question: “Are foreign spouses allowed to enter Malaysia?” Luckily he knows the Malaysian Consulate General in LA. He received a reply: “Still waiting to get answers from the authorities in Malaysia. It is a ban of entry for foreign travellers/tourists but wasn’t clear for those yang ada work permit or permanent resident status.” Time check: 10:00 am California time / 1:00 am KL
Just as I was about to lose hope waiting for someone to answer at Qatar Airways, an agent by the name of Mohammed uttered his opening spiel. He confirmed that the flights I’m bound to board next day to Qatar then KL are happening as scheduled. He assured that I will be notified via email immediately if things change and that I can rebook my flights at no extra cost. Time check: 11:00 am California time/ 2:00 am KL.
What’s next? Wait for the immigration office in Malaysia to open in 7 hours (Oh dear). I am so not good at waiting especially when my 1st flight leaves in 18 hours and countries are shutting down their borders one by one. I started downloading apps that can help me monitor my flights. I was glued on the news checking on updates while partially working on my laptop. This is how I was managing my stress, doing tons of things at the same time.
Time check 6:00 am California time / 9:00 am KL
My employer started a whatsapp group chat, adding all employees who are outside of Malaysia either on business or personal trip. This is to keep everyone posted on travel plans and return dates, and to help us whenever they can.
The proposed plan from HR:
- Plan A – if immigration confirms that you can return, and your flight is not cancelled, all good – you fly back;
- Plan B – if immigration confirms, that you can return, and your flight is cancelled, we all search for another flight to bring you back;
- Plan C – if immigration doesn’t allow, and you need to stay out till March 31 – we plan your accommodation & stay in the country we are in till the closure is over.
Wow, my employer, Mindvalley, never ceases to amaze me. In these uncertain times when parts of the business are on indefinite hold and at risk, they prioritize the safety of their employees and remain to be of service. I felt more reassured.
The immigration office is now open. My husband called the hotline to gather more information. At first he was advised that spouse visa holders are not allowed to return to the country. He refused to take no for an answer, hence he got transferred to a different department for confirmation. The advice: Spouse visa and work visa holders are allowed entry subject to passing the health screening at the airport, 14-day self quarantine and further screening by a local clinic. Whew, what a relief. Having this information gave me the courage to pick my 1st option – FLY AS PLANNED.
A few hours later, a formal written communication from the immigration circulated and news articles online. Foreign spouses and children of Malaysians who hold a long term social visit pass (LTSVP) are allowed entry, while holders of other visas such as student and work are not. Whew, another close call.
I took screenshots of these communications as well as my marriage registration to prepare for airport and immigration battle. Great! The only thing I need to worry about is sudden flight cancellations by the airlines.
One Flight at a Time
March 17, 2020 Time check: 6:30 am California time / 9:30 pm KL
I boarded my 1st flight from Fresno to Los Angeles. The aircraft was almost empty. There’s about 15 people onboard including the flight crew. We landed in LA in less than 1 hour. One flight down, two to go.
Time check: 11:30 am California time / 2:30 am KL (March 18, 2020)
Qatar Airways counter opens up ready to accept passengers bound to Kuala Lumpur (transiting in Doha). I was queueing up at the Bag Drop Counter to drop my luggage. The airline staff saw that my passport wasn’t Malaysian. I was set aside for further assessment along with a few people. The airlines have been informed not to accept foreigners bound for Malaysia without an onward ticket. They asked if I have an onward ticket to the Philippines. I do not. I explained that I live in Malaysia and am married to a Malaysian. I hold a long-term social pass also known as a spouse visa. A few more calls and conversations with her superiors, the staff finally let me drop my luggage and handed my boarding pass. I let out a long breath of relief.
Time check: 3:00 PM California time / 6:00 AM KL time (March 18, 2020)
I boarded my flight to Doha. Contrary to my 1st flight, this one is jam packed.
After 15 sweet hours I landed at Hamad International Airport. Time check: 5:00 PM Qatar time / 10:00 PM KL – What do you know, it’s March 18, 2020 in Doha! I am so freaking jetlagged yet relieved. Two flights down, 1 to go.
Little did I know that boarding my flight from Doha to Kuala Lumpur was the most challenging part of this entire journey. I got held yet again along with 2 other foreigners holding a student pass, and an employment pass (EP) while everyone else was boarding.
I showed the official communication of the Malaysian Immigration to the airline staff to prove that foreign spouses are allowed entry. Since it was in Malay and neither of us can understand, I suggested that they call a Malaysian passenger to translate it for them. A group of Malaysian teens translated the stipulations to the staff.
Still not fully convinced, I was held longer. I don’t blame them, it’s confusing for the airlines to assess which foreigner is allowed entry because all our visas look alike with the exception of a tiny detail – the name of my spouse on my social pass.
After a few minutes, which seemed like an eternity, the staff came back and allowed me to board the flight. The other two were not allowed and advised to go back to their home country. I was also reminded strictly to show all pertinent documents such as marriage certificate and visa on passport as Malaysia is not accepting any foreigners. A big sigh of grateful relief. Time check: 7:00 PM Qatar time (March 18, 2020) / 12 :00 AM KL (March 19, 2020)
The flight from Qatar to KL was only half-filled. I had all 3 seats to myself. The cabin crew was exceptional. I was able to rest better knowing that my only concern right now is if the immigration allows me to enter Malaysia. Things can change so quickly, one can never be complacent.
Final Stretch
After 8 hours, I finally arrived at Kuala Lumpur International Airport. It looked empty. Time check 8:30 am KL time.
I was walking nervously towards the airport immigration. My brain was formulating a Plan B in case I was denied entry. The Plan B was to fly to an airport in the Philippines that is not affected with the one-month lockdown. With 2 huge luggages, this isn’t going to be easy. Breathe, it’s going to be fine.
An officer was handing arrival slips for Malaysians to fill out. When she saw me holding a foreign passport, she asked “Are you a foreigner?”. Oh boy, I’m screwed. “I have a spouse visa”, showing her the page of my passport containing my LTSVP. She handed me the arrival slip and pointed me to queue up to the immigration booth. I handed in my passport. I’m surprised that the officer didn’t have any follow-up questions. After a few minutes, I received the arrival stamp on my passport.
I wanted to cry and celebrate at the same time. I pulled through! I am no longer alone in limbo in the middle of a global crisis. I can finally go home into the loving arms of my husband and our 3 dogs. There is no greater reward.
In retrospect
It all seemed like a movie, like a dream. I never imagined experiencing this in my lifetime; the global pandemic for one, and being at risk of not being with my loved ones while all this is happening. There is no feeling more unsettling.
I have learned and realized so many things in the past 35 hours of the journey, more than I did in years. I realized that I pulled through against odds and uncertainties because I have a tribe that will support me no matter what shitty situation I am in. That love, not fear, fuelled my spirit; it kept me going. I have no greater desire than to be reunited with people (and animals) that matter the most. Love conquers fear and uncertainties no matter how big they are.
I realized that before the coronavirus took the world by storm, I was taking a lot of things for granted. I was stressing over matters that now seem so petty, and that some of my priorities were misaligned.
It made me appreciate even more all that I have in the now:
The relationships that matter, health, food on the table, a roof above my head, a source of income, the internet. The internet may sound like such a privileged need but without it, it would’ve been impossible for me to get home; impossible to communicate with my loved ones from different parts of the world; impossible to continue working and earning a living.
This experience has made me a more grounded, aware and compassionate human being. I have nothing but gratitude.
As I put this sharing to a close, I want to share with you a few lines that I find inspiring in these times:
“If there’s one thing this virus has done, it’s that it has shown how connected we are as a species. We think we’re divided by nations, clans, and religions. But we’re just cells in one unified human colossus. We can get sick together. And we can also heal together”.
-Vishen Lakhiani
“Remember this when you wake up every day: Your life is not about you. Rather, it’s about the lives of every single person you touch. Make an effort to remind yourself of this. When you really get this, when you truly shift and make your life about others, you will never wake up, depressed, stressed or fearful ever again. When you walk into a room with the intention to heal the room, when you wake up with the desire to serve the world, your problems, the negativity you feel, disappears.”
-Neil Donald Walsch
In the meanwhile stay safe, stay home, stay healthy, stay grateful, stay hopeful.